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Types of flows

Different flows can be built based on the type of triggers you use. actions or processes. In Backflipt platform, there are five trigger types available to help you automate your flows with ease.

  • Manual triggers
  • Scheduled triggers
  • Webhook triggers
  • Application triggers
  • Callable triggers

Manual Flows

The user activates these flows by initiating a trigger manually when they are ready to start the workflow. For instance, if you wish to retrieve opportunity details from Salesforce upon clicking a button or executing a specific action, employing a manual trigger is useful. This approach grants you authority over the workflows initiation, enabling you to fetch Salesforce information precisely at the moment when you need it.

Scheduled Flows

Scheduled flows can be created to start at a specific time or interval, Users have the option to schedule it daily, weekly, monthly, or customize it according to their requirements. For example, you can use Scheduled trigger to run a workflow every 30 mins to check if any new incidents are created in an ITSM integration such as Ivanti ITSM. 

Webhook Flows

Webhook flows are initiated by executing the unique public URL generated by the webhook trigger. For example, these are flows that get triggered in response to events in external applications or services using webhooks, which are HTTP callbacks or notifications sent from one application to another when a particular event happens.

Application Flows

These are flows executed when an external event occurs in the application integrated to the flow. When the specified event takes place in the source application, the webhook triggers kickstart the workflow. For example, the "On Opportunity Creation" webhook event triggers a user's workflow when a new opportunity is created in Salesforce. 

Callable Flows

Flows that use triggers to call another workflow, sub flow or child flow from the current workflow. 

To know more about how flows work, read: Flows Overview.

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